ChatGPT and Artificial Intelligence in Higher Education Institutions: Benefits, Challenges and Ethical Concerns

Dr. Shazia Zamir
Assistant Professor Department of Educational Sciences NUML Islamabad
Email: [email protected]
Dr. Samra Afzal
Assistant Professor Department of Educational Sciences, NUML
Email: [email protected]
Dr. Nayyer Sultana
Govt.Liaquat Girls High School, Rawalpindi, Email: [email protected]

Abstract
ChatGPT and AI tools are gaining popularity among students for accomplishing their academic tasks which calls for research study in this area. Present research is aimed to analyze the benefits, challenges and ethical concerns about ChatGPT and AI tools usage by higher education students for academic purposes. Quantitative approach with descriptive research was adopted to carry out present research. 143 students from two public universities in Islamabad took part in research. Results exhibited that most students agreed on the benefits of AI tools for academic purposes. However, students also indicated concerns about academic integrity regarding the use of AI tools for academic purposes. Students further showed their concerns about regulations, information privacy, cognitive biases, gender & diversity, accessibility and commercialization of ChatGPT and AI tools while using them for academic purposes. Additionally, challenges and ethical concerns such as academic integrity, lack of regulation and cognitive bias significantly impact the usage of ChatGPT and AI Tools among students for academic purposes. It is recommended that students be provided training through workshops about the use of ChatGPT and AI Tools for academic purposes.
Keywords: ChatGPT, challenges, ethical concerns, higher education students